Deca WrapTM Exchange & Return Policy
Contact Us for any Exchanges or Returns
Exchanges are accepted for up to 30 days from the time that you receive your order.
Our Return Policy
We are dedicated to giving our friends and customers the best possible service!
If you choose to return an item for refund or exchange, it must be done within 30 days of receiving your merchandise. Please make sure everything is in its original packaging and that your items haven’t been worn or washed.
You are responsible for shipping charges on all returns. We do not accept postage-due returns. If you choose to exchange your item, we do cover the cost of shipping the replacement item back to your door.
Returns that are not in a resellable condition are subject to a 15% restocking fee.
Once your return is received, a refund or exchange order will be processed within 2 weeks and a notification email will be sent at that time. It may take an additional 2-10 business days after we process your for the refund to appear in your account, depending on your credit card company.
If for some reason you are not fully satisfied with the product received and believe it could be defective, please contact us before mailing products back to us.